Quality assurance

Ensure "zero defect" products are delivered on time as required

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ORIENT PHOENIX provides a warranty for the sold goods. If you have any doubts about the quality, please contact us promptly to ensure that we provide you with a timely solution.


• Contact our sales specialist as soon as possible and provide the sales invoice and packing list.

• Please inform us by email and attach the testing report

• We will track the source of goods as soon as possible and submit it to the original factory/third-party testing agency for verification.

• There is indeed a quality issue with our supply, and all sales will be recalled and the shipping cost will be borne.